Privacy Policy

Effective Date: 1st July 2025

At Noiré & Blanc, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Who We Are

Noiré & Blanc is an independent candle and home fragrance brand owned by Kelly Smith. Our mission is to help you create beautifully scented spaces in a sustainable way.

2. What Information We Collect

We may collect and store the following types of personal information:

Identity Data: Your name, email address, billing and shipping addresses, and phone number.
Transaction Data: Details about payments and purchases you make.
Technical Data: Your IP address, browser type, and browsing behaviour on our site (via cookies).
Marketing Data: Your preferences for receiving marketing from us (only if you opt in).

3. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate with you about your purchase or account
Improve our website and customer experience
Send marketing emails (only if you’ve opted in)
Prevent fraud and keep our services secure

4. Sharing Your Information

We never sell your personal information. However, we may share your data with trusted third-party service providers to:

Process payments (e.g., Stripe, PayPal)
Fulfil shipping and delivery
Host and maintain our website
Send email newsletters (e.g., Mailchimp, if used)
These providers are only given the data necessary to perform their services and are bound by data protection laws.

5. How We Protect Your Data

We use secure technology (like SSL encryption) and follow best practices to keep your personal information safe. Access to your data is limited to trusted personnel only.

6. Your Data Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (in certain cases)
Withdraw your consent for marketing communications

To make a request, contact us at: noireandblancuk@outlook.com

7. Cookies

Our website uses cookies to enhance your experience, analyse site traffic, and help us improve. You can manage your cookie settings via your browser.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any significant changes will be posted here with a revised “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please get in touch:

Email: noireandblancuk@outlook.com
Business Name: Noiré & Blanc